You have the right to know your Provider’s
a. specific training,
b. the college or university where they received their degree,
c. and that they are licensed or certified to practice in the State of Minnesota.
You have the right to decide not to receive Services from Truyu Health & Wellbeing. If you wish, your Provider will give you the names of other qualified professionals.
You have the right to end services at any time without any moral or legal obligation. Your only obligation is to pay the balance of your account.
You have the right to ask any questions about the procedures/techniques used during treatment. If you have questions, ask your Provider to explain the usual methods they use during treatment.
You have the right to prevent the use of certain treatment techniques. Your Provider will inform you of their intention to use any unusual techniques and will inform you of the risks and benefits.
You have the right to prevent electronic recording of any part of your sessions with your Provider. Permission to record must be granted by you in writing that explains exactly what is to be done, the purpose of recordings, and for what period of time the recordings will be stored. You have the right to withdraw your permission to record at any time.
You have the right to request to review your records. In a few cases, information obtained from you is classified as “confidential.” Confidential information is not open to anyone—not even you. Information in this category deals with adoption, civil or criminal investigation, certain medical data, and the names of person(s) who reported child or vulnerable adult neglect or abuse. “Abuse” is defined as any act that violates the prostitution or criminal sexual conduct laws; or the intentional and non-therapeutic infliction of pain or injury; or a persistent course of conduct intended to produce mental or emotional distress. “Neglect” happens when someone supposed to take care of a minor or a vulnerable adult fails to supply or ensure that the person has necessary food, clothing, shelter, health care, or supervision.
One of your most important rights involves confidentiality. Within certain limits, information revealed by you during treatment will be kept strictly confidential and will not be revealed to any other person or agency without your written permission, with the exception of:
a. Staff members working with you or reviewing your case as a part of clinical supervision.
b. Upon request of the Minnesota Department of Public Welfare to review files in connection with monitoring Medical Assistance records, Department of Human Services (Rule 29), or your insurance company.
c. If you are transferred to another Provider at Truyu Health & Wellbeing.
If you request it, any part of your records in the files can be released to any person or agencies you designate. Your Provider will tell you at the time if they think making the record public will be harmful to you. If you live in a Residential Health Care environment your Provider’s assessment and recommendations will be revealed to relevant staff involved with your care including your healthcare provider.
There are certain situations in which your Provider is required by law to reveal information obtained during treatment to other persons or agencies without your permission. Your Provider is not required to inform you of their actions in this regard. These situations are as follows:
a. If you threaten grave bodily harm or death to another person, your Provider is required by law to inform the intended victim and appropriate law enforcement agencies.
b. If a court of law issues a legitimate subpoena, your Provider is required by law to provide the information specifically described in the subpoena.
c. If you are in treatment or being tested by order of a court of law, the results of the treatment or tests ordered must be revealed to the court.
d. Several laws in Minnesota require that your Provider file reports to appropriate state agencies when they learn of minors or “vulnerable” adults (those over 18 who live in or receive services from an agency of the Minnesota Department of Public Welfare, or those who are otherwise unable to report without assistance) who are currently, or have within a specified period of time, been abused or neglected.
e. Suicide threats.